Amazon Reimbursements Made Simple.

Get Your Money Back with Seller Investigators.

Reclaim your time and money with the most transparent Amazon reimbursement service in the industry. Sign up today for a FREE AUDIT.

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What reimbursement cases does
Seller Investigators cover?

Seller Investigators is the most transparent reimbursement service in the industry. Here’s what we cover to make sure you’re getting back what’s owed to you:

Inbound Shipments

  • NEW! Canceled Shipments
  • Receiving discrepancy
  • Inbound shipment damaged by carrier

Lost Items

  • NEW! Lost in Transit
  • Lost in the warehouse
  • Unfair reimbursement

Damaged Items

  • Damaged item in the warehouse
  • Disposed by Amazon
  • Unfair reimbursement

Customer Returns

  • Refunded orders (not returned within 60 days)
  • Customer refunded more than paid
  • Wrong item returned
  • Chargeback not refunded

Overages & Discrepancies

  • NEW! Removal Orders
  • Incorrect weights and dimensions 
  • Overcharged orders

The Trusted Authority in FBA Reimbursements

Seller Investigators is your partner in profitability. Get more money in less time when you work with our trusted recovery team.


"I wanted to give a big shout out to the entire Carbon6 team, especially those at Seller Investigators, for their outstanding support."

"It all began when I reached out to Justin Cobb on LinkedIn, and he connected me with his team. Since then, I've gained invaluable insights into the process. The Seller Investigators dashboard is truly cutting-edge, enabling the generation of documents for easy signing and the recovery of potential fees from Amazon. Their personalized service is unmatched. Thank you, Carbon6 and Seller Investigators, for your exceptional support. "

"Best reimbursement service on the market."

"They've recovered almost 8x our previous service in just 3 months. Highly recommend. Dashboard is simple and easy to use/understand."

"This company does what it says."

"This company does what it says. No hassles, no problems, no issues. And they do it fast. You sign up, they get to work and you get your refunds! I recommend anyone who has inventory problems, to use this service."

"Seller Investigators are terrific to deal with."

"Seller Investigators has made the whole process of tracking and recovery of Amazon Shipments a breeze. We are a small family owned company Seller Investigators have been terrific to deal with. I wish we would have found their services earlier."

"You are the real deal."

"You are the real deal. Your reimbursement program really works. I have seen more money in the last month than I have seen in years."

"Very professional and effective."

"They are very responsive and they thoroughly understand the Amazon's algorithms. Their research is very good and methodical in their approach to increasing sales. I would recommend them to anyone interested in growing on Amazon."

More Money in Less Time

We investigate, file, and manage your FBA reimbursement cases efficiently and immediately. And we get you the biggest returns. Get a free, no-obligation audit in just 48 hours, and only pay a 25% commission fee when your money is back with you – where it belongs.

  • 48-Hour Audit
  • Direct Refund Deposit
  • No Fee Until You Get Paid
  • We Find Money Others Don’t
The Industry’s Most Transparent Dashboard

Our dashboard offers FBA sellers the most trusted view of Amazon’s reimbursement process. The Proprietary Refund Search Engine we’ve developed tracks and monitors every claim, and finds every last dollar – including the money other providers miss.

  • Amazon TOS Compliant
  • Itemized Case Logs
  • Hyperlinked Cases for Searchability
  • 100% Traceable Refunds
Maximum Clarity & Confidence

Whether you want accurate alerts for weight and dimension changes, or need an automatic packing list generator to make invoice reporting painless, the Seller Investigators toolkit offers comprehensive support and best-in-class service to sellers, absolutely free of charge.

  • Cost-Free Tools
  • Comprehensive Support
  • Automated Alerts
  • Pain-free invoice reporting
Ongoing Expert Support

Our team of advisors are recognized by Amazon as authorities in FBA reimbursements. You can trust your personal case manager to execute every aspect of your refund process, from filing claims to handling appeals, which means finding and returning your money to you faster.

  • Dedicated Case Managers
  • International Support (US, UK, EU, APAC)
  • Customizable Audits
  • Personalized Claim Reviews
How Seller Investigators Works
Simply sign up, link your accounts, and let our team start recovering your reimbursements.

1Sign Up for Free

Get started with a free, no-obligation audit, and we will report back on available refunds.

2 We Review Your

Seller Investigators reviews every product, order, return, and shipment that is eligible for reimbursement.

3 We Submit Your

Seller Investigators compiles a report that allows you to see and track the amount of money we recover for each case.

4 You Get

It’s that easy. You’ll receive your Amazon refund directly in your FBA accounts.

Sign Up for Your Free Audit
Zero cost. No obligation. Risk-free.

How much money are you losing to shipping and inventory errors?

Get Started

  • Sign up with your account info
  • Our case managers will review your claims
  • Find out what Amazon owes you

Your journey to finding more money and spending less time on FBA reimbursements begins right here, with the Seller Investigators free audit!

Results may vary, but most of our audits are performed within 48 hours or less; and of course, it’s all 100% free of charge, with absolutely no risk or obligation.

And remember, if you decide to sign up with us, we take a 25% commission only after you’ve been paid.

Click the button to the left and see just how much money your business stands to make in Amazon refunds.

We find more money than competitor services for 99% of our new customers. Sign up now to audit your auditor for free.